Today, technology is supporting and creating innovations in almost all industries. In such a list, the transportation industry holds a strong place. Gone are the days where you need to go to some auto stand and pick auto. Today, you can just book the taxi through some uber alternatives like lyft and the taxi will arrive at your doorstep.
Earlier, it is a huge hassle to travel if you are in some rural places. Now, it might be any location, the taxi services are possible and most importantly it assures complete security.
So, what are such great features offered in these taxi booking apps? Here are such notable features, continue reading to find them.
Uber Alternative Lyft Features
1. Importance for the customer preferences
One of the important keys for the business to be successful is to follow the preferences of the customers. When you are using some taxi booking apps like lyft, you can find such features.
Different people consider the journey from a different perspective. Everyone has their own preferences when they are traveling.
For example, some like to switch on the air conditioner, some like to own the window nature, some like to hear songs from the headset, some like to listen to songs in the music player or radio station, etc. All these preferences will be taken into account and they will try to fulfill and make it a joyful journey.
2. Advance booking
Maintaining punctuality is one of the important elements for all people. If you know the need for the journey, it is better to book the taxi well in advance to avoid some last-minute confusion.
Understand these, Lyft allows the customers to book the taxi before one or two days of travel. This will be more beneficial when you need a taxi to pick you from the airport or railway station. The drivers will be more punctual and they can pick you at the mentioned time.
3. Comfortable payment mode
Payment is more important when you need to complete the ride. Today, with the development of technology, there are different payment modes allowed by different business people.
Considering the safety and convenience factor, people are more interested in the cashless payment when compared to the cash payments. Understanding this, Lyft offers different payment modes like e-banking, credit card, debit card, wallet transfer, etc. Further, you can also track the ride history and pay accordingly.
4. Options for communication
One of the results of technology advancement is the chat option in the apps. Several apps are built with some chat options with the catboats.
This operates with Artificial Intelligence. Customers can put forth any question regarding the taxi services and the chatbots will reply instantly. Well, keep in mind that you need a reliable and trustworthy mobile app development company to implement these features in your mobile app.
Through these ways, it is easy for the people to track the entire driving, and the drivers also get enough information on the ride. Most importantly, this will offer the complete details of the driver to ensure safety for the customers.
5. Ratings and reviews
As the businesses are digitized now, the trend of ratings and reviews for any product or services is increased now. When you book a cab through lyft, the customers will have a notification on the details of the driver.
So, they can find some ratings and reviews of the ride offered by the company and the driver. This is a more efficient and trustworthy factor.
6. Choose favorites
A favorite is one important feature of the taxi booking apps that will help to boost the level of confidence for the drivers and it will also increase the satisfaction level for the customers.
When a customer takes a driver and if they like the service of the driver, they can mark them in the favorite list. So, when the same customer is looking for the next ride, the company can try to offer the same driver.
On the other hand, this is like a reward offered to the drivers from the perspective of the customers. This was introduced to increase the trust bond between the company and the customers.
7. Location tracking
Developing the taxi app service with the GPS enabled features will help the driver to share their location with the customers and the company authorities.
This will help the customer where the taxi is and how long it will take to reach the destination. This is also another important way to avoid some frauds and mishappenings.
When there are any mishaps like accidents, the location can be easily tracked and they can be rescued. There are several benefits to the practice of incorporating GPS techniques.
The Bottom Line – Uber Alternative Lyft
Being an ever-changing need for the customers, all these features are incorporated in the taxi booking app, Lyft. Make sure you know more about these features and how to handle it. So, your entire journey through the lyft app will be more joyful and safe!